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What is a chargeback?
What is a chargeback?
Anissa Zoelle avatar
Written by Anissa Zoelle
Updated over a week ago

A chargeback occurs when a customer’s payment is disputed and reversed. During an instance of fraud, a customer and their bank partner will dispute a charge and expect a return of the funds from the retailer. These types of incidents usually occur with debit or credit card transactions.

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