Skip to main content
All CollectionsFAQ's
What is a chargeback?
What is a chargeback?
Anissa Zoelle avatar
Written by Anissa Zoelle
Updated over 2 years ago

A chargeback occurs when a customer’s payment is disputed and reversed. During an instance of fraud, a customer and their bank partner will dispute a charge and expect a return of the funds from the retailer. These types of incidents usually occur with debit or credit card transactions.

Did this answer your question?